About The Role

This isn’t your standard Retail role as you’ll be doing much more than standing behind a checkout! You’ll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of.

This role is part time for 19 hours per week, over the following days and hours (please note we may have some flexibility to change the days or hours if required):

Mondays; 08:00 to 17:00
Thursdays; 08:00 to 17:00
Saturdays; 09:00 to 12:00

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Key responsibilities include:

Delivering outstanding levels of customer service
Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services
Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
Processing customer transactions and responding to customer enquiries using our bespoke IT software

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

£12 p/h plus up to 10% annual bonus
32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
2 fully paid Community Volunteering days (pro rata for part time) every year
An excellent pension and Life Assurance scheme
A huge range of high street retailer discounts to help with cost of living via MyArco Perks
Free, 24-hour access to our Employee Assistance Programme
Access to our Learning Management System, to support your personal and career development
Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About you

The ideal Retail Sales Advisor will be/have:

Experience of working face to face with customers, preferably in a retail environment (not a requirement)
An understanding of what makes a great customer experience
Be comfortable making promotional calls to business customers
An understanding of IT systems to process transactions and respond to customer enquiries
Flexibility to cover colleague shifts (team absence, holidays)

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.

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