At Arco, we’re the UK’s leading safety experts. We’re passionate about keeping people safe at work, providing world-class products, services, and support to a wide range of industries.
Our Hose Division is one of our technically specialised parts of Arco. We design, specify, and supply a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction.
From high-pressure assemblies used offshore to bespoke hose configurations for unique industrial applications, our team ensures every product meets the highest standards of safety, reliability, and performance. We also produce custom-built hose assemblies, complete with testing and certification to ensure total confidence for our customers.
The Opportunity
We’re looking for a motivated and curious Sales Support Apprentice (Hose) to join our dedicated Sales Support team. This is a fantastic opportunity to learn how to provide technical support for our hose product range, helping our customers find the right safety solutions while gaining valuable skills and qualifications along the way.
As part of this team, you’ll gain first-hand experience in understanding how products are specified, built, and tested, learning how technical solutions keep industries running safely and efficiently.
As an apprentice, you’ll work alongside experienced Technical Support Advisors and Sales Specialists to learn how to:
• Provide accurate technical advice on hose products and assemblies
• Read and understand customer drawings and technical specifications
• Prepare accurate quotations and orders using our SAP system
• Deliver excellent customer service through phone, email, and internal systems
• Support with promotional activities and customer feedback processes
• Work collaboratively across teams to meet customer needs and business goals
What We’re Looking For
You don’t need previous experience — just the right attitude and a willingness to learn. We’re looking for someone who:
• Is curious about how things work and enjoys problem-solving
• Communicates clearly and confidently
• Can work well as part of a team
• Is organised, accurate, and eager to take on new challenges
• Shares our values of Think Customer, Work Together, and Make Things Happen
What’s in It for You
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
• A nationally recognised qualification in Level 3 Customer Service Specialist
• Hands-on experience in a leading safety business
• Ongoing mentoring and development opportunities
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years