Are you passionate about driving excellence in HR services? Do you thrive in a dynamic environment where accuracy and efficiency are paramount? We are seeking a dedicated HR Administrator to join our team, playing a pivotal role in maintaining our HR Service Centre as a beacon of excellence. If you're someone who enjoys providing administrative support, analysing data, and offering process guidance while ensuring precision in every task then we want to hear from you!
This role is a hybrid position, with a mix of remote working, and office-based days (2 or 3 days a week) from our head office in Hull.
Key responsibilities include:
- Providing first front-line support and advice to colleagues and line managers in all aspects or ER and contractual queries and challenges
- Continually reviewing process and procedure efficiencies within the department and make recommendations for improvement
- Delivering excellent customer service by dealing with all enquiries timely, accurately and in a friendly, knowledgeable, and professional manner
- Obtaining and maintaining a sound working knowledge of the systems, policies and procedures in HR.
- Maintaining a great working relationship with the HR Advisor team ensuring consistent advice and ways or working are adhered to at all times
- Providing the HR department with administrative support
- Ensuring that all personnel files are accurately maintained in a timely manner
- Liaising with the Payroll department to ensure all colleague information is correctly maintained
- Working through own initiative with minimal supervision as well as working as part of the wider Shared Services team
- Being an expert on all modules of the My Arco system and if required make recommendations for any improvements
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A competitive salary plus up to 10% annual bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days every year
- An excellent pension and 8x salary Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal HR Administrator will be/have:
- In depth knowledge of IT (Advanced level Excel / PowerPoint / Word)
- In depth knowledge of Arco HR administration systems and procedures
- Knowledge of excellent customer service practices
- Working knowledge of Arco HR policies
- Experience of producing HR correspondence
- Experience of working in a confidential environment / HR Service Centre
- Highly focused on customer service with demonstrable understanding of excellent service delivery