Are you looking for a part-time role in retail working 20 hours per week?
If this sounds like the ideal role for you, we have a great opportunity available at our Stoke branch! The role offers flexibility over which days and times you work, with hours to be agreed with the successful candidate.
Our branch in Stoke is looking to hire a Branch Sales Advisor to work 20 hours a week. The working pattern will be a full day every Wednesday 08:00 to 12:00, Thursday from 08:00 to 17:00, and Friday from 08:00 to 17:00. There will be the potential opportunity for over time to cover sickness and holidays.
This isn’t your standard Retail role as you’ll be doing much more than standing behind a checkout! You’ll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of.
Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. This role can lead to future progression within Arco.
Key responsibilities include:
- Delivering outstanding levels of customer service
- Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services
- Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
- Processing customer transactions and responding to customer enquiries using our bespoke IT software
- Drive a commercial van to visit customer sites with deliveries to cover holidays and sickness
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- £13.45 p/h plus bonus
- Up to 8% Arco Pension contributions and Life Assurance worth 4 times your salary
- 32 days holiday inclusive of bank holidays plus 2 fully paid Community Volunteering days every year
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- Access to hundreds of discounts through Perkbox, plus receive employee discount on Arco products
- Health Cash Plan that allows you to reclaim costs for everyday health expenses such as dental treatment, eye tests and physiotherapy
- Access learning resources, qualifications and development opportunities to help you grow, progress and achieve your career ambitions
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Branch Sales Advisor will be/have:
- Full UK Drivers Licence is required to help cover branch deliveries
- Experience of working face to face with customers, preferably in a retail environment (not a requirement)
- An understanding of what makes a great customer experience
- Be comfortable making promotional calls to business customers
- An understanding of IT systems to process transactions and respond to customer enquiries
- Flexibility to cover colleague shifts (team absence, holidays)