Are you detail-oriented, analytical, and passionate about ensuring the highest standards of quality? At Arco, the UK’s leading integrated health and safety experts, we’re offering an exciting opportunity to join our team as a Quality Assurance Apprentice. This is your chance to gain hands-on experience, develop practical skills, and build a rewarding career in quality assurance.
In this role, you’ll work closely with our Quality Manager and collaborate with the wider Technical Compliance team and business stakeholders. From tracking and resolving complaints to improving processes and ensuring quality throughout the product lifecycle, you’ll play a vital role in maintaining and enhancing our commitment to excellence.
As a result of completion of this apprenticeship, you will gain a level 4 qualification as a Quality Practitioner, more details of this can be found at: https://skillsengland.education.gov.uk/apprenticeships/st0853-v1-0
Key Responsibilities include:
- Reporting and tracking complaints, collaborating with key stakeholders to resolve issues, and verifying corrections
- Creating and updating documentation related to organisational procedures and processes, and quality reports
- Reviewing internal processes and procedures to ensure that they are being followed and identifying areas where improvements can be made
- Working closely with other internal departments such as customer service, category management among others to ensure quality throughout the product lifecycle
- Contributing to the improvement of quality assurance processes and procedures
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A competitive starting salary of £20,586.30 plus bonus
- On completion a Level 4 qualification as a “Quality Practitioner”
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About you
The ideal Quality Assurance Apprentice will be/have:
- A level 4 or equivalent in Maths and English GCSE
- Some knowledge of quality assurance principles and improvement techniques
- A strong attentions to detail
- Analytical and problem solving skills
- Communication and interpersonal skills
- Ability to work independently and as part of a team
- Organised with the ability to plan and organise projects