Do you thrive in a fast-paced environment where everyday brings a new challenge? If you’re a numbers whizz who has a passion for keeping cash flowing, then we have a new vacancy here at Arco for an Accounts Receivable Controller!
Reporting to our AR Team Leader, the Accounts Receivable Controller will support the management of invoices for the Arco group, ensuring timely payments are made by our customers.
Please note this is a hybrid role, with a mix of days working from our head office in Hull and home based working. We can consider both full time and part time applications for this vacancy.
Key responsibilities include:
- Monitoring and managing the company's accounts receivable, ensuring that all customer payments are received and processed in a timely manner
- Evaluating the creditworthiness of new and existing customers, assessing their ability to pay debts on time, and making recommendations for credit limits and payment terms
- Building and maintaining strong relationships with customers, providing excellent customer service and resolving any queries or issues related to their accounts
- Proactively chasing overdue payments, contacting customers via phone, email, or letter to negotiate payment arrangements and prevent further arrears
- Investigating and resolving customer disputes and complaints in a professional and timely manner, ensuring that issues are resolved to the customer's satisfaction
- Working closely with other departments, such as sales, marketing, and finance, to complete credit management activities efficiently and in line with business objectives
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A starting salary from £23,400 plus up to 10% annual bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Accounts Receivable Controller will be/have:
- An understanding of credit control policies and procedures, including terms and conditions, payment schedules, e-invoicing and debt collection processes
- Excellent customer service skills and experience
- Effective communication skills to liaise with customers, suppliers, and internal stakeholders
- The ability to negotiate and resolve disputes in a professional manner is a must
- Experience of analysing credit risks, identifying areas for improvement, and implementing these to mitigate debt
- Strong Time Management and Organisation skills
- Knowledge of systems such as SAP, SAGE, Excel, C4C (Cloud for Customer) and Outlook